Drag Citrix Workspace 18.9 from Applications to the Trash. This will uninstall it. Install Citrix Receiver. Select Set Up Account when Citrix Receiver opens.
Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started.
Enter the Server or email address as instructed by Your IT Help Desk or system administrator. Enter your User Name and Password. Select the applications you want to use. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1.
Open Citrix Workspace app and tap 'Settings' and then 'Support'. Tap 'Request Help from Support'; This generates an email with log file.
Send the email to your company's IT support team. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.
. » » RemoteApp and RDWeb - Instructions for Mac OS X Users Configuring your Mac OS X Computer for RemoteApp and RDWeb Prior to configuring/using RemoteApp and RDWeb, you must download and connect to the SU VPN for Mac OS.
In addition, you must have Mac OS X 10.7 or newer. Please note: Some international students may have a Mac that was purchased in their home country and is configured to connect to the Mac App Store of that country, and not the US App store. Microsoft Remote Desktop is currently only published in the US App store. If you need assistance in this regard please email To configure your Mac OS X 10.7 Lion (or newer) Computer to connect to RemoteApp, please follow the instructions below.
Click the Apple menu, and select 'System Preferences':. In the top row, click on 'Security & Privacy':. Make sure the General button is selected at the top, then look for the section titled 'Allow apps downloaded from' (if you do not see this, proceed directly to step 7 below):. Click the lock in the lower left corner to make changes, and enter your Mac password when you're asked for it:. Under 'Allow apps downloaded from:' select 'Anywhere' if it isn't already selected. A dialog will pop up warning that 'Choosing 'Anywhere' makes your Mac less secure.' Click 'Allow from anywhere'.
Close System Preferences. Click the Apple menu, and select 'App Store':. Search for Microsoft Remote Desktop:. Click on 'Free':.
Click on 'Install App':. If you are asked for your apple ID and password, enter it, and click continue:. You will see 'Installing':. When it's installed, click on 'Open':.
Open Microsoft Remote Desktop. The first time you run it you will probably see a dialog similar to the one below. Click 'Don't show this again', then click 'Close', as shown:. You should see the main Microsoft Remote Desktop app window. You won't see anything just yet; we need to configure it. To start, click 'Remote Resources', as highlighted below:.
In the URL Field, type 'then use your SU Email address and password in the fields below, and click 'Refresh':. You should see a success message similar to the one below:.
Close the Remote Resources pane. You should now see all the resources that you have access to within Whitman's instance of RemoteApp:. Double click on any one of the applications, and you'll see a black window up showing the following dialogs asking for further configuration:. In this first dialog, you'll want to check the box that states 'Do not ask again for connections to this computer, as indicated below. Then, click 'Select a folder to access remotely' that's indicated by the arrow:.
When you click on the drop down, you'll get a selection that says 'Browse'. Click that and you'll see a Finder window pop up. Make sure your home directory is selected on the left side as indicated below, then click 'choose':. You should now see all boxes checked, and the folder '/Users/ indicated in the folder listing. It should look similar to this. Click connect as indicated:.
You should see your computer quickly flip through the following dialogs:. You'll get a security dialog as shown below. Click 'Continue':. You will then see a window similar to a WIndows 8.1 login progress screen:. Finally, your application will run: When you're done, simply close your app and disconnect from the SU VPN. Editing your own files (on your computer) using RemoteApp Using the configuration instructions above, it should be possible for you to edit files which are on your Mac using applications on RemoteApp. To do so you MUST open the RemoteApp application first (you can not double click a file on your Mac and have it open with RemoteApp, currently).
When you launch a RemoteApp application and click 'File', then 'Open' you should see the following file dialog: The location that's indicated above by the arrow should be your Home Directory on your Mac. Choose whatever file you need there, and edit away!
How-To Videos Set Up the SU VPN on your Mac If you encounter any problems following these instructions please send an email to. Elisabeth Fontenelli Appointed Chair of the Whitman Advisory Council 69th Annual Harry E.
Salzberg Memorial Lecture Program is Oct. 18 Christopher Crooker Appointed Assistant Dean for Advancement.